Product Access Policy

Effective date: 22 July 2026

“Access for the lifetime of the product”

When we say you have “access for the lifetime of the product”, we mean your access continues for as long as that particular product remains available and supported by Healthy Connections Institute. It does not mean access for your lifetime, and it does not guarantee that we will host the product permanently or forever.

Platforms may change

The platforms and delivery systems we use — currently Kajabi — may change over time. If we change platforms, you may need to create or transfer an account so your access can continue. We will aim to make this as smooth as possible.

Downloadable versus platform-only content

Where materials are downloadable, we recommend you download them and store them securely for your own use as soon as you can. Some content — such as videos and other platform-only material — may not be downloadable and can only be viewed while the product remains available.

If a product is discontinued

We may update, replace or permanently discontinue a product for legitimate business, legal, safety or technical reasons. If we permanently discontinue a product you have access to, then where reasonably possible we will give you reasonable advance notice and an opportunity to download any downloadable resources that are available before your access ends.

Your Australian Consumer Law rights

Nothing in this policy removes or limits any rights or guarantees you have under the Australian Consumer Law.

Contact

Email: [email protected]

This document was last updated on 22 July 2026.